Support

Help for your next ride.

Need help with setup, train predictions, Watch sync, or leave alerts? Send the details and we will help get NextMetro back on track.

Email Support

Send a note to support@nextmetro.app with your device model, app version, station, route, and what happened.

NextMetro for iPhone and Apple Watch is released on the App Store. Install it there, then contact support if setup or Watch sync needs a hand.

If setup is blocked, sync your commute settings from iPhone to Apple Watch.
If train times look stale, check your network connection and reopen the app to refresh predictions.
If alerts are missing, confirm notifications are enabled for NextMetro in your device settings.
If your station or direction is not available yet, include the station name and route in your support email.